Payments

You can pay by Paypal & card.

It´s not necesary to have Paypal accont to make the payment because the sistem allows to pay by credit7debit card Visa, Mastercard, Discover and American Express.

You have two days to make the payment from the time the order is placed. Beyond that period, orders will be subjet to cancellation.

Digital downloads

Your files will be available to download once payment is confirmed.

Shipping

By certified mail within 48 hours (Monday-Friday excluding holidays) after receiving payment.

For digital downloads in 24 hours

Purchases made on a weekend or holiday will be served on the next working day.

As put your order in the hands of our courier company will be notified with the subjet "shiping confirmation order number".

If you make the payment by Paypal and the direction you want it delivered is different to that specified in the bill, please send us an e-mail or in the contact section, indicating the order number and the address to that you want me to send you.

Estimated delivery once the shipment physical deliveries

- Spain: 2-3 days.
- Europe: 3-5 days.
- Elsewhere. according to country

If you place an order from outside of Spain must bear any costs of customs or local taxes if applicable.

Packet loss: In case of loss of product in the shipping process, we will assume full responsibility. In such a case, and once confirmed lost by the shipping company manager, just we send another product to the customer. This process may take several weeks because you have to wait for the company conformity loss (consider 30 days from shipment package).

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Digital downloads

Returns and exchange details

IIf you've purchased, does not convince you or have a small defect, send us an e-mail and we will contact you.

1. If you are not in accordance with product quality have within 7 working days after receiving the product to return it. The refund shall be made in its original form and in good repair, and shipping costs borne by the customer. In less than 30 days, the money will be refunded, including postage, in the same way it was paid.
2. If the product has arrived in poor condition there are 7 working days to return the product, shipping costs paid by us and a new product is shipped or the entire amount including shipping costs is returned.
3. The products made or custom can not be returned unless they arrive in poor condition.

Additional

Terms of use digital files:

- You can print as many times as needed after purchase.
- Files can not be shared (either by e-mail, web sites file sharing or other means)
- Files can not be used in any website, banners, blog, logo, Please do not load the high resolution file to any web site or blog

What type of file will I receive?
JPG in size 8,2 x 11,7 inches at 300 DPI. I can format your file to the size you want - just let me know in the "note to seller" if you are planning on printing in another size

Legal imprint